ITS Help Desk

The King’s Information Technology Services Help Desk is open to all faculty, staff, and students.

General inquiries can often get a response throughout the week and on weekends by submitting a ticket here:

For phone support call 519-518-0526 or 1-800-265-4406 ext 7100.
Should our staff be unavailable when you call please leave a voice message for a prompt response.

REMOTE Hours (May 1 2021 - september 1 2021):
  • Monday to Friday 8am - 5pm
In-person Hours (May 1 2021 - september 1 2021):
  • Not available during stay-at-home order

You can book an in-person appointment by visiting this link:

The helpdesk is located in Wemple Hall’s lower floor in room W047. Look for the signs in the hallway!