For help with DUO MFA or other common issues, please see our Quick-Help page here:

In-person Support:
  • 9 am - 4:30 pm Monday - Friday. Please note specific times we are closed:
    • We close at 4pm on Fridays in May, June, July, & August.
    • We are closed Wednesdays from 2-3pm.
  • Classroom support available while classes are running
  • There are times our staff are called away to assist classrooms or offices. Should our door be locked, please call and leave a voice message for a prompt response.
  • The helpdesk is located in Wemple Hall’s lower floor in room W045. Look for the signs in the hallway!
Submit a Ticket
Live Chat
  • When we are available, a help desk technician can assist you via live chat. 
  • Click the chat button in the bottom right of this page!
Phone Support
  • For phone support call 519-518-0526 or 1-800-265-4406 x7100
  • Please leave a voice message and we will return your call as soon as possible.