ITS Help Desk

The King’s Information Technology Services Help Desk is open to all faculty, staff, and students.

General inquiries can often get a response throughout the week and on weekends by submitting a ticket here:

For phone support call 519-518-0526 or 1-800-265-4406 ext 7100.
Should our staff be unavailable when you call please leave a voice message for a prompt response.

REMOTE Hours (SEPTEMBER 7, 2021 - April 30, 2022):
  • Monday to Thursday 8am - 10pm, Friday 8am-5pm
In-person Hours (SEPTEMBER 7, 2021 - april 30, 2021):
  • In-person appointments are available by appointment, Monday - Friday 10a.m. - 3p.m. Appointments are booked by using the contact methods noted above.


The helpdesk is located in Wemple Hall’s lower floor in room W047. Look for the signs in the hallway!