Accessing Email

Western student mailboxes can be accessed either via the web site - https://myoffice.uwo.ca/ - or through an email client. Should you encounter any issues with your @uwo.ca email accounts contact support@kings.uwo.ca

Western Email Support

Information on the Western email system and help documentation, including how to configure desktop clients such as Outlook, can be found here.

Accessing Email

Western mailboxes can be accessed either via the web site - https://iwc.uwo.ca/ - or through an email client. Should you encounter any issues with your @uwo.ca email accounts contact support@kings.uwo.ca

Western Email Support

Information on the Western email system and help documentation, including how to configure desktop clients such as Outlook, can be found here.

King's University College Microsoft Exchange 2010 Communication Service

Overview

King’s Information Technology Services has implemented an email and scheduling system based on Microsoft Exchange Server 2010.  The new system coexists with the existing UWO mail system and offers many enhanced features:

  • Group scheduling – see the free/busy times for meeting invitees and resources
  • Contact synchronization – view your contact list from all locations
  • Global contact lists – search King’s and UWO directories from within Outlook
  • Remote access to all email, calendar, and contacts – Outlook Web App provides full access to the Exchange environment from any web browser
  • 4Gb of storage
  • Mailboxes are synchronized in all locations, including sent mail and message status
  • Wirelessly connected and synchronized to BlackBerry mobile devices (See King’s University College mobile device policy) or devices that support Activesync (iOS, Android, etc.)
  • Ability to use UWO email addresses or to provide a unique King’s identity

Mail sent to the UWO mail server is forwarded to the King’s Exchange server creating one central location for data.  All methods of accessing, both local and remote, point to the same location so mail and calendar data is always synchronized. 

King's Mail

 

@kings.uwo.ca

The new email service provides the ability for users to utilize a new @kings.uwo.ca email address. Unlike your @uwo.ca email address this new address uses the firstname.surname@kings.uwo.ca format (christopher.pike@kings.uwo.ca). This email address is currently hidden and your reply-to address will remain @uwo.ca – looks for changes in the future!

Passwords

Moving forward more and more integration will be implemented to allow one federated username and password for all the various desktop and web applications used at King’s. This is an ongoing process and updates will be sent out as necessary to let you know what changes are being made. For the interim the password used will initially be the same as that of your http://mykings.ca account.

Accessing your Email and Calendar

When using your regular College workstation, email and calendaring is accessed through the Outlook mail client. If you are off-campus your email is just a few clicks away by using the Outlook Web App available at http://www.kingsmail.ca. This online interface emulates your Outlook layout and includes all the messages found in Outlook including your inbox, outbox, and even your drafts. It’s now easier than ever to maintain a consistent messaging environment. See this website for more features https://support.rackspace.com/how-to/outlook-web-access-owa-for-exchange/  (please note that some features such as IM have not been added to the King’s email interface).

Calendar Management

Want to schedule a meeting but don’t know when people are available? With the scheduling assistant built right into Outlook and the Outlook Web App you can immediately find out when folks are free or busy (provided that they are a part of the Exchange environment).

Blackberry Integration

BlackBerry mobile devices can be added to the ITS BlackBerry Enterprise Server for complete synchronization to Exchange resources. Just like the email and calendar synchronization between Outlook and the Outlook Web App your Blackberry will have full access to all your email messages and to your calendar. Check out the King’s University College Mobile Device Policy to see if you qualify.

Vacation Messages and Email Filtering

http://www.kingsmail.ca is your spot for the central management of vacation messages and email filters. Not only are you able to easily create a vacation message (just log in, click options, and select “Tell people you’re on vacation”) but you can also create a variety of inbox rules to help automatically filter your email – automatically forward messages, automatically sort, automatically delete – with an intuitive rule-based wizard.

How To

For answers to commonly asked questions see the How To section.