Hours of Operation
Hours of Operation
King's university College
at Western University Canada
266 Epworth Avenue
London Ontario, Canada N6A 2M3
519-433-3491 / Toll Free: 1-800-265-4406
Academic Advising Office
Contacting the Academic Advising Office
Drop-In Hours
To meet with a counsellor during drop-in you will use the Cardservices Check-in. Using this link you can check-in for drop-in hours at the computers in our lobby or where ever you are! You can then choose to have a virtual or in-person drop-in appointment (depending on counsellor availability). You will receive an email 10 minutes prior to your appointment time with the directions to come to the waiting room or containing the Zoom link for your meeting. Drop-in will take place Monday, Tuesday and Thursday afternoons between 1:30 p.m. - 3:30 p.m. and Friday mornings between 10 a.m. - noon. Check-in will be available 30 minutes prior to the start of drop-in. This is the fastest way to see a counsellor.
Book an Appointment
If your questions need a longer time with a counsellor than drop-in can provide, you can book an appointment. Appointments are held on Monday, Tuesday, Thursday mornings or Friday afternoons. You can request an appointment using the Advising Appointment Request form. Provide as much detail/availability as possible, and within two business days you will receive an email confirming the date/time/format of your appointment. Please do not email individual counsellors for appointments. All appointments are booked through the main advising office.
General Questions
The Advising Office is open from 9 a.m. to 4 p.m. on Monday, Tuesday, Thursday and Friday, and from noon to 4 pm. on Wednesdays. If you have general questions, we will help you get an answer. If you are not able to stop in, you may email us and we will get back to you as soon as possible.
We look forward to talking with you!
Please follow the posted COVID-19 protocols when coming to the ADO Office.
For answers to routine questions, please refer to our Frequently Asked Questions.
Accessibility, Counselling and Student Development (ACSD)
ACSD has the following hours of operation:
Monday, Wednesday, Thursday and Friday: 9:00 a.m. - 4:30 p.m.
Tuesday: 9 a.m. - 7 p.m.
Drop-in appointments for Accessibility Services and Personal Counselling are available every weekday from 1:30 - 3:30 p.m.
Phone: 519-433-3491 ext. 7800
Email: acsd@kings.uwo.ca
Wemple Room 151
How We Can Help
We offer a suite of supports including accessibility services, career counselling, learning skills coaching, and personal counselling. You can get appointments in person, via Zoom or by telephone. Please visit ACSD's Student Supports page for more information.
Alumni and Development
Alumni and Development is open from Monday - Friday from 9 a.m. - 4:30 p.m. To make an appointment or contact the Alumni and Development department, please email alumni@kings.uwo.ca or visit www.kings.uwo.ca/alumni. Enquiries related to donations or charitable tax receipts can be sent to foundation@kings.uwo.ca. To make a donation, visit www.kings.uwo.ca/give.
Aramark / Food Services
King's Food Services hours of operation will change for the Thanksgiving weekend, October 6 - 9.
Thames Market
Friday, October 6: 8 a.m. - 5 p.m.
Saturday and Sunday, October 7 and 8: 10 a.m. - 5 p.m.
Monday, October 9: 10 a.m. - 7 p.m.
Ah-So Sushi, Café 54 and Subway will all be closed from Friday, October 6 to Monday, October 9.
Thames Market (Wemple Hall)
Monday - Friday: 8 a.m. - 7 p.m.
Saturday and Sunday: 10 a.m. - 7 p.m.
Subway (Wemple Hall)
Monday - Thursday: 11 a.m. - 10 p.m.
Friday, Saturday and Sunday: closed
Café 54 (Student Life Centre)
Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 2 p.m.
Saturday and Sunday: closed
Ah-So Sushi (Labatt Hall)
Monday - Thursday: 10 a.m. - 7 p.m.
Friday: 10 a.m. - 5 p.m.
Saturday and Sunday: closed
Campus Ministry
Campus Ministry's office is open from 9 a.m. - 4:30 p.m.
Masses are offered on Sundays at 10 a.m. and 5 p.m. during the academic year. You can find information on Mass and other events on the Campus Ministry website.
Central Services
Central Services is open Monday to Friday from 9:00 a.m. to 4:30 p.m.
Communications Department
Communications can be reached Monday - Friday from 9 a.m. - 4:30 p.m. at the King's House. Please follow updates on our homepage, MyKing’s portals and via our social media channels: Facebook, Instagram, YouTube, Twitter, TikTok and LinkedIn. The student and the faculty/staff versions of the Things@King's newsletter are distributed on Mondays mornings. You can subscribe to it by emailing Communications.
Conference Services
Conference Services is open from Monday to Friday from 9 a.m. - 4:30 p.m. For any upcoming Conference or Event inquiries please email ConferenceServices@kings.uwo.ca.
Enrolment Services (W104, Monsignor Wemple Hall)
Enrolment Services is open Monday to Friday from 9 a.m. to 4:30 p.m.
The Enrolment Services Helpline is available Monday to Friday from 9 a.m. - 4:30 p.m. EDT, at 519-433-3491 ext. 7200 or toll-free at 1-800-265-4406.
You can also email info@kings.uwo.ca.
Financial Services
- The Student Financial Services Counter is open Monday - Friday from 9 a.m. - 4:30 p.m.
- You can email us at studentfinance@kings.uwo.ca or call us at 519-433-3491 ext. 4319.
- The on-campus office provides walk-in services for making payments, dropping off OSAP documents and resetting OSAP OAN and passwords.
- Students needing to submit any OSAP documents can also upload them to the OSAP portal, mail them to King’s ATTN: Student Financial Services or fax them to 519-963-0975.
- If you would like to book a financial aid appointment, please call the office to set up a virtual appointment.
Accounts Payable is open Monday - Friday from 9 a.m. - 4:30 p.m. and available for all inquiries via email at kucap@kings.uwo.ca. All Accounts Payable functions are processed through email and online. Please scan and send invoices, expense claims, etc., to kucap@kings.uwo.ca.
Human Resources
Human Resources is available Monday - Friday from 8:30 a.m. – 4:30 p.m.
Email us at hr@kings.uwo.ca or call 519 433-3491 ext. 8300.
The Payroll and Benefits office is open Monday - Friday from 9 a.m. - 4:30 p.m. and can be reached via email at payroll@kings.uwo.ca.
Information Technology Services (ITS)
If you need ITS services, please submit a ticket by clicking on the green "ITS Work Request" button below, initiate a Livechat conversation at https://www.kings.uwo.ca/its/, or call our helpdesk at 519-518-0526. You can also send general inquiries to helpdesk@kings.uwo.ca.
Helpdesk Walk-in Support (room W045): Monday to Friday from 9 a.m. - 4:30 p.m.
Instructional Support: Monday to Thursday from 8:30 a.m. - 10 p.m., Friday from 8:30 a.m. - 4:30 p.m.
Please consult the ITS webpage for the most up-to-date information on services.
King's Connection
King's Connection operates Monday to Thursday from 10 a.m. to 5 p.m., and Friday from 10 a.m. to 2 p.m. You can also purchase King's swag through the online store.
King's International
King's International is open from Monday to Friday from 9 a.m. - 4:30 p.m. They are available by appointment.
Updated information for new arrivals and quarantine guidelines are posted on the King’s International website. Please email: international@kings.uwo.ca.
Library
Visit the library's hours page for the most up-to-date information.
Research Grants
For any questions or assistance regarding internal and external research grants, and reimbursements related to research grants, please contact Vishal Kothari via email at vishal.kothari@kings.uwo.ca or vkothar2@uwo.ca. Please send in an email request to arrange for a call or a meeting.
Residence and Campus Life Office
Residence is open Monday to Friday from 9 a.m. - 4:30 p.m.
Phone: 519-433-3491 ext. 4700
Email: residence@kings.uwo.ca
Follow food services on Instagram for updates.
School of Social Work
The School of Social Work is open Monday to Friday from 8 a.m. - 3:30 p.m. Closed one hour for lunch.
Get in touch with us at (519) 433-3491, or email us at socialwork@kings.uwo.ca.
The Write Place
King Student Life Centre 113
In-person and online hours: 9:30 a.m. - 4:30 p.m., Monday - Friday. Students can find the most up-to-date schedule and book an appointments at kings.mywconline.com.
Service Disruptions
- Sidewalk Closed
Oct 1, 2023Please be advised that on October 5 and 6, 2023, the sidewalk from east wing parking lot #2 to Wemple main lobby entrance will be closed while foundation repairs take place. The east wing entrance will still be accessible from parking lot #2.
- Sidewalk Closed
Oct 2, 2023Please be advised that on October 5 and 6, 2023, the sidewalk from east wing parking lot #2 to Wemple main lobby entrance will be closed while foundation repairs take place. The east wing entrance will still be accessible from parking lot #2.
- Sidewalk Closed
Oct 3, 2023Please be advised that on October 5 and 6, 2023, the sidewalk from east wing parking lot #2 to Wemple main lobby entrance will be closed while foundation repairs take place. The east wing entrance will still be accessible from parking lot #2.
- Sidewalk Closed
Oct 4, 2023Please be advised that on October 5 and 6, 2023, the sidewalk from east wing parking lot #2 to Wemple main lobby entrance will be closed while foundation repairs take place. The east wing entrance will still be accessible from parking lot #2.