Hours of Operation
For special hours of services and resources during exams, from April 7 to 30, visit our Exam Season page.
King's university College
at Western University Canada
266 Epworth Avenue
London Ontario, Canada N6A 2M3
519-433-3491 / Toll Free: 1-800-265-4406
Academic Advising Office
Drop-in Sessions – 10 minutes
Drop-ins are the fastest way to meet with an advisor. These short appointments are available Monday, Tuesday and Thursday afternoons between 1:30 and 3:30 p.m., and Friday mornings between 10 a.m. and noon. You can check in 30 minutes before the start of drop-in. Prepare for your session by reviewing the courses you’ve completed and your program checklist, and by drafting your schedule and enabling sharing.
Use the Cardservices Check-in to check in for drop-in hours at the computers in our lobby or wherever you are! You can choose a virtual or in-person drop-in. You'll receive an email 10 minutes before your appointment time with either the directions to the waiting room or the Zoom link for your meeting.
Book an Appointment
If your questions need a longer time with a counsellor than drop-in can provide, you can book an appointment. Appointments are held on Monday, Tuesday, Thursday mornings or Friday afternoons. You can request an appointment using the Advising Appointment Request form. Provide as much detail/availability as possible, and within two business days you will receive an email confirming the date/time/format of your appointment. Please do not email individual counsellors for appointments. All appointments are booked through the main advising office.
General Questions
The Advising Office is open from 9 a.m. to 4 p.m. on Monday, Tuesday, Thursday and Friday, and from noon to 4 pm. on Wednesdays. If you have general questions, we will help you get an answer. If you are not able to stop in, you may email us and we will get back to you as soon as possible.
We look forward to talking with you!
For answers to common questions, please refer to our Frequently Asked Questions.
Accessibility, Counselling and Student Development (ACSD)
ACSD has the following hours of operation during the academic year:
Monday to Friday: 9:00 a.m. - 4:30 p.m.
Drop-in appointments for Accessibility Services and Personal Counselling are available every weekday from 1:30 - 3:30 p.m. Note: there are no walk-in services during Fall and Spring Reading Weeks or during the summer.
Phone: 519-930-4640
Email: acsd@kings.uwo.ca
Wemple Room 151
How We Can Help
We offer a suite of supports including accessibility services, career counselling, personal counselling and case management. You can get appointments in person, via Zoom or by telephone. Please visit ACSD's Student Supports page for more information.
Alumni and Development
Alumni and Development is open from Monday - Friday from 9 a.m. - 4:30 p.m. To make an appointment or contact the Alumni and Development department, please email alumni@kings.uwo.ca or visit www.kings.uwo.ca/alumni. Enquiries related to donations or charitable tax receipts can be sent to foundation@kings.uwo.ca. To make a donation, visit www.kings.uwo.ca/give.
Aramark / Food Services
Thames Market (Wemple Hall)
Monday - Thursday: 8 a.m. - 9 p.m.
Friday: 8 a.m. - 7 p.m.
Saturday and Sunday: 10 a.m. - 7 p.m.
Subway (Wemple Hall)
Monday - Thursday: 11 a.m. - 5 p.m.
Friday, Saturday and Sunday: closed
Café 54 (Student Life Centre)
Monday - Thursday: 8 a.m. - 7:30 p.m.
Friday: 8 a.m. - 2 p.m.
Saturday and Sunday: closed
Ah-So Sushi (Labatt Hall)
Monday - Thursday: 10 a.m. - 7 p.m.
Friday: 10 a.m. - 5 p.m.
Saturday and Sunday: closed
Campus Ministry
Campus Ministry's office is open from 9 a.m. - 4:30 p.m.
Masses are offered on Sundays at 10 a.m. and 5 p.m. during the academic year. You can find information on Mass and other events on the Campus Ministry website.
Central Services
Central Services is open Monday to Friday from 8:00 a.m. to 4:30 p.m.
Communications Department
Communications can be reached Monday - Friday from 9 a.m. - 4:30 p.m. at the King's House. Please follow updates on our homepage, MyKing’s portals and via our social media channels: Facebook, Instagram, YouTube, Twitter, TikTok and LinkedIn. The student and the faculty/staff versions of the Things@King's newsletter are distributed on Mondays mornings. You can subscribe by emailing Communications.
Conference Services
Conference Services is open from Monday to Friday from 9 a.m. - 4:30 p.m. For any upcoming Conference or Event inquiries please email ConferenceServices@kings.uwo.ca.
Enrolment Services (W104, Monsignor Wemple Hall)
Enrolment Services is open Monday to Friday from 9 a.m. to 4:30 p.m. The Enrolment Services Helpline is also available Monday to Friday from 9:00 a.m. until 4:30 p.m. EDT, at 519-433-3491 ext. 7200 or toll-free at 1-800-265-4406.
You can also email info@kings.uwo.ca.
The Office of Equity, Diversity, Inclusion, and Decolonization (EDID)
(W146, Monsignor Wemple Hall)
The Office of EDID is open Monday to Friday from 9 a.m. to 4:30 p.m.
If you have questions, comments, or concerns, you can leave them a note in the mailbox just outside their door. You can also reach them at edid@kings.uwo.ca.
Financial Services
- The Student Financial Services Counter is open Monday - Friday from 9 a.m. - 4:30 p.m.
- You can email us at studentfinance@kings.uwo.ca or call us at 519-433-3491 ext. 4319.
- The on-campus office provides walk-in services for making payments, dropping off OSAP documents and resetting OSAP OAN and passwords.
- Students needing to submit any OSAP documents can also upload them to the OSAP portal, mail them to King’s ATTN: Student Financial Services or fax them to 519-963-0975.
- If you would like to book a financial aid appointment, please call the office to set up a virtual appointment.
Accounts Payable is open Monday - Friday from 9 a.m. - 4:30 p.m. and available for all inquiries via email at kucap@kings.uwo.ca. All Accounts Payable functions are processed through email and online. Please scan and send invoices, expense claims, etc., to kucap@kings.uwo.ca.
Human Resources
Human Resources is available Monday - Friday from 8:30 a.m. – 4:30 p.m.
Email us at hr@kings.uwo.ca or call 519 433-3491 ext. 8300.
The Payroll and Benefits office is open Monday - Friday from 9 a.m. - 4:30 p.m. and can be reached via email at payroll@kings.uwo.ca.
Information Technology Services (ITS)
You can reach King’s ITS by phone, LiveChat, or by submitting a service request on our ITS Service webpage.
ITS Service Hours
Walk-in Helpdesk Support: (Room Wemple W045): Monday to Friday, 9 a.m. - 4:30 p.m.
Classroom Support: Monday to Thursday, 8:30 a.m. - 8:30 p.m.; Friday, 8:30 a.m. - 4:30 p.m.
Please consult the ITS webpage for the most up-to-date information on services.
General inquiries: Helpdesk@kings.uwo.ca
King's/Western Bus Service
Visit the King's/Brescia Bus Service page for shuttle bus hours and schedule.
King's Connection
The King's Connection is open in the SLC on Monday to Thursday from 9 a.m. to 5 p.m., and Friday from 10 a.m. to 2 p.m. You can also purchase King's merchandise through the online store.
King's International
King's International is open from Monday to Friday from 9 a.m. - 4:30 p.m. They are available by appointment.
Updated information for new arrivals and quarantine guidelines are posted on the King’s International website. Please email: international@kings.uwo.ca.
Library
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 6:00 p.m.
Saturday:10:00 a.m. - 6:00 p.m.
Sunday:10:00 a.m. - 8:00 p.m.
You can visit the library's hours page for the most up-to-date information, including holiday hours.
Research
Any research inquiries, feedback, or issues should be directed to the Research Office at research@kings.uwo.ca.
Residence and Campus Life Office
Residence is open Monday to Friday from 9 a.m. - 4:30 p.m.
Phone: 519-433-3491 ext. 4700
Email: residence@kings.uwo.ca
Follow food services on Instagram for updates.
School of Social Work
The School of Social Work is open Monday to Friday from 8 a.m. - 3:30 p.m. Closed one hour for lunch.
Get in touch with us at (519) 433-3491, or email us at socialwork@kings.uwo.ca.
The Write Place
King Student Life Centre 113
Beginning September 16, The Write Place will be open for In-person, online synchronous, and asynchronous hours from 9:30 a.m. - 4:30 p.m., Monday to Friday. You can check their schedule at kings.mywconline.com.