Temporary Hours of Operation

Reach out to us via email at info@kings.uwo.ca or on social media, @kingsatwestern on Twitter and Instagram or on our Facebook page. King's Communications will be monitoring the social media accounts and will answer or direct your questions.

Aramark / Food Services

Thames Market hours as of October 24:

Monday – Thursday
9:00 a.m. – 7:00 p.m. (Grill 10:00 a.m. – 7:00 p.m.)

9:00 a.m. – 5:00 p.m. (Grill 10:00 a.m. – 5:00 p.m.)

Noon – 6:00pm – Grill Noon – 6 p.m. & Hot Entrée Available at 1 p.m. at Coffee Station
Noon – 6:00pm – Grill Noon – 6 p.m. & Healthy Kitchen 1:00 p.m.- 6:00 p.m.

Weekly Pop Up Features are as follows:

  • Monday - Sunday: Grill
  • Mondays & Wednesday: Umami
  • Tuesday & Thursdays: Pizza Pizza
  • Sunday - Thursday: Healthy Kitchen
  • Friday & Saturday: La Cucina
  • Monday - Friday: Smoothies (9:00 a.m. – 1:00 p.m.)
  • Monday - Friday: Rotation Station
  • Monday - Sunday: Sushi & Market Express

Cafe 54 is closed.

*Due to the evolving nature of events hours are subject to change.

Academic Dean's Office (ADO)

Offices are closed but the ADO is offering online support Monday-Friday from 9 a.m. - 4:30 p.m.
Please check the Academic Dean's Office home page for more information and resources. 

If you require the assistance of our Academic Counselling Team, please contact our Academic Counselling Helpline during these hours:

Monday to Friday from 10 a.m. - 3 p.m.

519-518-2907 or at 1-800-265-4406

Alumni and Development

Offices are closed but will be operating remotely and can be reached via email at alumni@kings.uwo.ca. Enquires related to donations or charitable tax receipts may be sent to foundation@kings.uwo.ca

Enrolment Services

Enrolment Services offices are open Monday to Friday from 11 a.m. - 3 p.m. If you require support or have questions or concerns please contact us at 519-433-3491 x.7200.

Any questions related to admissions or enrolment please contact Enrolment Services, Monday through Friday, 9AM to 4:30PM at 519-433-3491 x.7200, or via email at kings@uwo.ca.

Financial Services

Student Financial Services

  • Student Financial Services continues to work remotely, however the service counter will be open from Monday - Friday between 11 a.m. - 3 p.m. for limited services such as OSAP password and OAN resets, accepting in person payments and dropping off OSAP documents.
  •  Students with inquiries can email studentfinance@kings.uwo.ca and can also set up Zoom meetings for financial counselling.
  • Students that need to submit any OSAP documents can also mail them to King’s ATTN: Student Financial Services or fax them to 519-963-0975.


Accounts Payable

Accounts Payable is currently not in the King's University office; however, available for all inquiries via email at kucap@kings.uwo.ca. All Accounts Payable functions are still being processed through email and online. Please scan and send invoices, expense claims, etc. to kucap@kings.uwo.ca.



The Payroll office will be operating remotely and can be reached via email at payroll@kings.uwo.ca.


Central Services

Central Services is open Monday to Friday from 9 a.m. - 4:30 p.m. by APPOINTMENT ONLY. This is to ensure social distancing guidelines. If you want to use our services, please mail printing@kings.uwo.ca and request an appointment time.


Research Grants

For any questions or assistance regarding Internal and External Research Grants and reimbursements related to Research Grants, please contact Vishal Kothari via email at vishal.kothari@kings.uwo.ca or vkothar2@uwo.ca.  Please send in an email request to arrange for a call or a meeting.


Conference Services

Conference Services are currently closed. All Room and Conference bookings have been cancelled or postponed for the remainder of this term. For any upcoming Conference or Event inquiries past April 2020, please email ConferenceServices@kings.uwo.ca.


Employee Centre for Faculty

Please do not hesitate to contact Phyllis Fidler with any issues with access to the employee center at: Phyllis.Fidler@kings.uwo.ca. If a call or zoom meeting is required it can be arranged through email. 

King's Information Technology Services

ITS helpdesk appointments are by appointment only. If you require an in-person appointment, please select the "Book an Appointment" button below. If you require ITS services, please submit a ticket by clicking on the green "ITS Work Request" button, below. Otherwise, please send general inquiries to helpdesk@kings.uwo.ca.

ITS Work Request Book an Appointment


The Cardinal Carter Library is open Monday to Friday from 9 a.m - 6 p.m. Saturdays 10 a.m. - 2 p.m. and closed on Sundays. Please visit the Library COVID-19 update page for more information.

Saturday, October 31 – closed

Sunday, November 1 – closed

Monday, November 2 – Friday, November 6 – 9 a.m.  - 4 p.m.

Saturday, November 7 – closed

Sunday, November 8 -  resume regular hours

Residence and Campus Life Office

The Residence and Campus Life Office In Alumni Court is staffed weekdays from 9 a.m. - 4:30 p.m. Staff can also be reached by email at residence@kings.uwo.ca.

Student Affairs

Student Affairs Accessibility, Counselling and Student Development will continue to provide support to students to help you manage your academics and well-being so you can continue to experience success while away from campus. Look for this page to be updated regularly with new information to support you.

How We Can Help

We offer a suite of supports including Accessibility Services, Career Counselling, Learning Skills Coaching, and Personal Counselling through Zoom, and/or telephone and online with our partners. Please check the Student Affairs home page for more information. You can also request an appointment here. You can also send an email to acsd@kings.uwo.ca for appointment requests or any questions you might have.

King's International

King's International is open daily from Monday - Friday. 9 a.m. - 5 p.m. Students must make an appointment before arriving. Please email: international@kings.uwo.ca.