Welcome to the Academic Dean's Office!

We help students plan their programs and courses, find accurate degree information, resolve their academic issues, and develop strategies for success. We support students throughout their degree. Our academic advisors and counsellors can help you with navigating the best match between your personal goals and our academic programs, seeking advice about a problem that is affecting your studies, or needing assurance that you have met your degree requirements.

Contacting the Academic Dean's Office
We are happy to assist you with your academic needs. We have two ways you may contact us:

Online Forms: If you are going to be missing any course work, assignments, tests or exams (medical, compassionate or due to conflict), please submit an Academic Consideration Request Form along with your supporting documentation. If you have questions about your courses, program or require academic advising, please complete the Student Intake Form. A member of our Advising Team will be in contact with you as soon as possible. Please be patient as we are experiencing a higher than normal volume of student inquiries.


Academic Counselling Helpline. We're open Monday to Friday, from 10 AM to 3 PM. Please call us directly at 519-518-2907 or toll free at 1-800-265-4406. Someone will assist you in completing the Student intake Form.

The main counter in the Academic Dean's Office is currently closed as we are currently all working remotely. 

For answers to routine questions, please refer to our Frequently Asked Questions. 

Useful links 

For course registration issues please contact:

  • King’s Registration Helpline: 519-433-3491
  • Western’s Registration Helpline: 519-661-2100