Academic Counselling Helpline Hours:

If you require support please contact our Academic Counselling Helpline directly at 519-518-2907 or at 1-800-265-4406 during the following hours.

Monday: 10:00 a.m. to 3:00 p.m.
Tuesday: 10:00 a.m. to 3:00 p.m.
Wednesday: 10:00 a.m. to 3:00 p.m.
Thursday: 10:00 a.m. to 3:00 p.m.
Friday: 10:00 a.m. to 3:00 p.m.

We help students plan their programs and courses, find accurate degree information, resolve their academic issues, and develop strategies for success. Whether you are a first-year student trying to find the best match between your personal goals and our academic programs, a mid-degree student seeking advice about a problem that is affecting your studies, or a final-year student needing assurance that you have met degree requirements, you are welcome to meet a member of our team.

For answers to routine questions, please refer to our Frequently Asked Questions. 
 

Useful links 


For course registration issues please contact:

  • King’s Registration Helpline: 519-433-3491
  • Western’s Registration Helpline: 519-661-2100 

If you are still experiencing problems, and your answer cannot be found on our website, please contact us.