Carleton hit by ransomware attack – is King's at risk?
On Tuesday, November 29, 2016, Carleton University experienced a ransomware attack which affected their IT network. An external individual or group of hackers have demanded payment in exchange for the return of their files.
Is King’s at risk of a ransomware attack?
Yes. While Information Technology Services (ITS) has measures in place to prevent these types of attacks from occurring on our network, there is no way to guarantee that we will not be affected by this kind of attack.
Can I help prevent an attack?
Cyber security is everyone’s responsibility at King’s.
- Don’t click on unknown links or files!
- Don’t open unexpected email attachments.
- Don't click on any links asking you to verify your credentials.
- Ensure you have anti-virus software installed.
- Keep your operating system and browsers up-to-date.
- Keep your application software up-to-date.
- Back up your data regularly.
What should I do if I suspect my computer has been infected?
If you suspect that your computer may be infected with ransomware or any other type of malware, please contact the IT Support Centre immediately by calling 519-433-3491 X4441 or by filling in the ITS Work Request Form. Forward any suspicious emails to email@example.com.