Library FAQ Fall Semester 2020

  1. What is the library doing to keep the community safe?

Physical distancing markers will indicate where people should stand and a clear barrier has been erected on the service desk between library staff and others. We’ve moved the self-checkout so it can be easily used and have taken steps to reduce touchpoints. Hand sanitizer is available and equipment such as computer keyboards and printers will be sanitized. There is reduced washroom capacity. We will also be quarantining books for 72 hours after return, meaning books will show on your account for 3 days after return. All of these steps are designed to keep our community and staff safe.


  1. When will the library building be open?

The library is open, please click here for hours of operation. The library will be open for book pickup and express printing.

Much of the physical library will not be accessible. This includes seating on the first and second floor, the book stacks on the second floor, and all study rooms. Off limits areas will be clearly marked. To further reduce the spread of germs, shared equipment such as computer and phone chargers will not be available. These measures are temporary and will be lifted when it is safe to do so.


  1. How will I get the books I need?

There are three ways to access books: physical pickup, scanned chapter, and ebooks. To request the pickup of a physical book, use the library search tool Omni and request delivery to King’s Library. You will receive an email when it arrives. We’ve moved the self-checkout machine for easy use, so make sure to bring your myKings 1Card. You can also request a scan of a chapter to be emailed directly to you. Use Omni to search for the book you want, then press “Digitization” for this option. Ebooks can be accessed online no matter where you are, just log in with your Western ID.


  1. How will I get the books and articles I need for class?

When classes begin, you’ll be able to login to the Course Readings system with your Western ID. This will lead you to the readings your professors have assigned for class. Click on them for access. Want to print out articles and chapters? Load money onto your MyKings 1Card online, use webprint to send the pages to the library printer, then collect them from our printers by tapping your 1Card.


  1. How can I get research and citation help?

Librarians are here to help you through chat and email, or over the phone. Our Ask a Librarian Chat service connects you to research help at convenient hours. You can email our research assistant with any question or for subject specific help, email your subject librarian. We will also be able to offer phone or zoom appointments.

 If you have any questions , please reach out to