Adding Mailbox to Outlook Client:

1. Go to the "File" menu of Outlook

2. Click "Info"

3. Then click "Account Settings"

File Menu

4. On the drop-down menu select “Account Settings”

Account Settings Menu

5. Highlight your email account in the main window

6. Then select “Change”

Account Settings Menu

7. On the Change Account window select “More Settings…”

Change Account Window

8. Go to the “Advanced” tab

9. Then click “Add…”

Microsoft Exchange Window

10. Type in the partial name of the mailbox you wish to add, in this case we're adding “generic@Kings.uwo.ca” shared mailbox

11. Click “OK”.

Then to complete the process "Click OK" on the next window, and "Next" on the Change Account window and then "Finish". You now have access to the shared mailbox

Add Mailbox Window

 

If you experience any difficulties please don’t hesitate to contact King’s ITS by submitting a ticket:

http://www.kings.uwo.ca/its/support/its-work-request