Approve or Delete Spam Email in Sophos

Log-in into Sophos Mail Appliance (at http://kucmail01.kc.uwo.ca):
  1. Go to http://kucmail01.kc.uwo.ca
  2. Enter your email credentials (the same credentials you use for kingsmail.ca)
  3. Click Login

(image: Log into Sophos)

  1. On the sidebar, click Blocked Messages. The Blocked Messages page is displayed.
  2. On the Blocked Messages page, click the subject of the message you want to view. The message opens in a new browser window.
  3. To close the message, close the browser window.

(image: view blocked message in Sophos)

After you view a blocked message you can either deliver the message to your mailbox or delete the message.
To deliver the message to your mailbox:
  1. On the sidebar, click Blocked Messages. The Blocked Messages page is displayed.
  2. On the Blocked Messages page, select the check box beside each message you want delivered to your mailbox.
  3. Click Deliver Message. The selected messages are released and delivered to your mailbox.

(image: Message actions in Sophos)

  1. On the sidebar, click Blocked Messages. The Blocked Messages page is displayed.
  2. On the Blocked Messages page, select the check box beside each message you want delivered to your mailbox.
  3. Click the Deliver and Approve Sender button. The Approved Senders page is displayed.
  4. On the Approve Senders page, select if you want to only Approve one sender or Approve all email from the sender's domain.
  5. Click Approve. The selected messages are released and delivered to your inbox. The selected senders are added to your Approved Senders list.

(image: Deliver message)

To delete a message and send it to deleted messages page:
  1. On the sidebar, click Blocked Messages. The Blocked Messages page is displayed
  2. On the Blocked Messages page, select the check box beside each message you want to delete.
  3. Click Delete Message. The selected messages are removed from the Blocked Messages page and sent to the deleted messages page.

(image: Delete message)

Click Blocked Senders.

Type the email address you wish to block in the field marked Add address:

Click Add Sender

(image: Blocked Sender)

 

If you experience any difficulties, please don’t hesitate to contact King’s ITS by submitting a ticket: