Help Desk
For help with DUO MFA or other common issues, please see our Quick-Help page here:
https://www.kings.uwo.ca/its/support/quick-help/
Submit a Ticket
- https://www.kings.uwo.ca/its/support/its-work-request
- General inquiries can often get a response throughout the week and on weekends by submitting a ticket.
- Submitting a ticket ensures your issue will receive prompt attention in our queue.
Live Chat
- When we are available, a help desk technician can assist you via live chat.
- Click the chat button in the bottom right of this page!
Phone Support
- For phone support call 519-518-0526 or 1-800-265-4406 x7100
- Please leave a voice message and we will return your call as soon as possible.
In-person Support:
- 9 am - 4:30 pm Monday - Friday
- Classroom support available while classes are running
- There are times our staff are called away to assist classrooms or offices. Should our door be locked, please call and leave a voice message for a prompt response.
- The helpdesk is located in Wemple Hall’s lower floor in room W045. Look for the signs in the hallway!