Jeannette Eberhard

 Jeannette Eberhard

Jeannette Eberhard

Assistant Professor

Office: DL312
Phone: 4640

Previous Professional Positions

  • Vice President, Insights Market Research Inc.    
  • Associate Scientist, Victoria Hospital Research Institute
  • Founder and President, Medcom Solutions
  • Chair, London Police Services Board
  • Chair, London Community Foundation Board


  • PhD (Organizational Behaviour), Ivey Business School, University of Western Ontario, Canada
  • MBA, Ivey Business School, University of Western Ontario, Canada
  • BSc, Queen's University, Canada


  • Organizational Behaviour
  • Organizational Theory
  • Introduction to Business

Selected Publications

Eberhard, J, Frost, A., & Rerup, C. (2019), The dark side of routine dynamics: Deceit and the work of Romeo pimps. In M. Feldman, L. D’Adderio, P. Jarzabkowski, and K. Dittrich (Eds.), Research in the Sociology of Organizations: Routine Dynamics and Transformation

Working Papers

Eberhard, J, Frost, A., & Rerup, C., “Changing lives by changing the pacing of routines: Helping women to exit sex work” (Target journal: Academy of Management Journal) This paper explores how police coordinated work within the judicial system and across multiple health and social service agencies to help women exit street level prostitution.

Eberhard, J., Frost, A., & Rerup, C., “Establishing the role of broker: Creating the hybrid job of social worker cop” (Target: Academy of Management Journal)  This paper moves past studies of acknowledged brokers to show how one actor established the role of trusted and knowledgeable broker in relation to multiple targets.

Eberhard, J., Frost, A., & Rerup, C., “When sensemaking fails: Solving the problem of murders without bodies” (Target: Academy of Management Discoveries)  This study follows the five-year history of Vancouver’s Missing Women, eventually found to be a case of serial murder, to show how contextual factors suppressed the sensemaking required for police to reimagine the problem they were trying to solve.

Refereed and invited conference presentations

2020    Eberhard, J., “Romeo pimps and sex trafficking”, King’s Research Seminar Series, January 31, 2020

2019    Eberhard, J., Frost, A., Rerup, C., “Interorganizational coordinating: Building an ecology of routines to address the grand challenge of street level prostitution”, European Group for Organizational Studies (EGOS), Edinburgh, Scotland, July 2019. (Presenter and Roundtable Discussant)\

2017    Eberhard, J., “Domestic sex trafficking in Canada: Exploring the dark side of successful routine transfer and police attempts to intervene”, European Group for Organization Studies (EGOS) Colloquium, Copenhagen, Denmark, July 2017. (Presenter)

2016    Eberhard, J., “Policing and Prostitution”, Ontario Association of Police Services Board Annual Meeting, Niagara Falls, Canada, May 2016. (Invited Speaker)

2016    Eberhard, J., Rerup, C. & Frost, A., “Changing lives by transforming patterns of routine ecologies”, Academy of Management Meeting, Anaheim, U.S.A., August 2016. (Symposium Presenter)

2015    Eberhard, J., “Routine creation: Harnessing ecologies of routines in the policing of prostitution”

  • European Group for Organization Studies (EGOS) Colloquium, Athens, Greece, July 2015. (Presenter)
  • Ontario-Quebec Qualitative Methods Workshop, Montreal, Canada, May 2015. (Presenter)

2014    Eberhard, J., “Variation in organizational learning in response to rare events:  Observations from the front lines of Canadian policing”, Annual Meeting of the Administrative Sciences Association of Canada, Muskoka, Canada, May 2014. (Presenter)

2014    Eberhard, J. & Frost, A., “Should police arrest prostitutes or help them?”  Case Track, Annual Meeting of the Administrative Sciences Association of Canada, Muskoka, Canada, May 2014.  (Presenter) Honourable Mention Award.

2013    Eberhard, J., “Vancouver’s Missing Women and Serial Killer Robert Pickton: Tragic Roadblocks at the Intersection of Attention and Sensemaking”

  • Academy of Management Meeting, Orlando, U.S.A., August 2013. (Presenter / Showcase Symposium Organizer)
  • Managerial and Organizational Attention Workshop, EHT Zurich, Switzerland, June 2013. (Presenter)

2012    Eberhard, J., “Turning the Lens of Attention on Organizational Legitimacy”, Annual Meeting of the Administrative Sciences Association of Canada, St. John’s, Canada, June 2012. (Presenter)

Media Interviews

2019    What research on the work of Romeo pimps can teach us about organizational dynamic, January 19, 2019, CBC

2019    CBC Kitchener Morning radio news item and live interview, “'Romeo pimps': Sex traffickers luring young women by posing as potential boyfriends, experts say”, September 10, 2019 (

2019    CBC Windsor Morning radio interview, regarding research on Romeo pimps, September 10, 2019