1Card Policies

The following are basic King’s ID card policies. They have been set to ensure authenticity and accuracy of the King’s ID card system:
  • All King’s ID cards are and remain the property of King’s University College.
  • King’s ID card users are fully responsible for any and all purchases made using their King’s ID cards.
  • Students must come in person and provide their student number and photo identification ie: Drivers’ License, Passport or Canadian Citizenship Card.
  • Faculty or Staff requiring a King’s ID card must provide a letter of appointment and photo identification ie: Drivers’ License, Passport or Canadian Citizenship Card, or another government issued document with your picture and name.
  • Guests requesting a King’s ID card must come in person and provide photo identification ie: Drivers’ License, Passport or Canadian Citizenship Card, or another government issued document with your picture and name. There will be a $15 charge for a guest King’s ID card and the completion of a King’s ID card Verification Form is necessary. Completion of the King’s ID card Verification Form may also require authorization by the Department for which you require the guest card. Guest King’s ID card holders must adhere to all rules and regulations associated with the use of the King’s ID card. The “GUEST” designation does NOT classify the holder of the King’s ID card as a King’s University College member with any King’s University College rights or privileges.
  • King’s ID cards are to be used ONLY by the person that they are issued to. If used by anyone else, for any reason, the card may be taken away. This policy is to ensure the personal security of each card holder.
  • If your King’s ID card is broken, or the card has become demagnetized, you must come in person with the entire card (even if it’s in pieces) to the King’s ID card office and a new card will be issued free of charge.
  • A charge will apply to all replacements for cards damaged by punching a hole in them, or if the card has been defaced deliberately or wilfully damaged.
  • If your status changes, i.e. faculty change, registration status, or student to staff/faculty, you must come in person and surrender your original King’s ID card to receive an updated King’s ID card free of charge.

Statements

You can access your account history and print off interim statements at any time on our account information page.

King’s ID card receipts are also available upon request. You may request your account balance from the King’s ITS Office or by accessing your account on the 1card website (balances will not be given over the phone). Note: Any queries regarding transactions must be made within one month of the transaction date.

Confidentiality

Your account and personal information will be kept strictly confidential between the King’s ITS Office and King’s University College. Outside parties will not be privileged to any information about you, your account or the purchases you have made unless your express consent is received, or we are asked to comply with a government agency or a court order.

Your King’s ID card picture may be used for class list purposes.

Disclaimer

King’s ID cards are the property of King’s University College. They must be carried at all times and presented to College Officials upon request. Cards are non-transferable and may only be used by the person that they were issued to. Unauthorized use, alteration, or duplication for fraudulent use warrants confiscation and/or disciplinary action. Cards become invalid upon termination of affiliation with the University and must be surrendered upon request.

Lost or stolen King’s ID cards

If you lose your King’s ID card, deactivate it immediately by emailing 1Card@kings.uwo.ca, by logging onto the 1card homepage and clicking “deactivate card”, or by visiting the ITS helpdesk.  You will be held responsible for all transactions prior to your King’s ID card being deactivated. To replace a lost or stolen King’s ID card, come in person to the King’s ITS Office and bring a valid Government issued piece of Photo I.D. A new card will be issued to you for a replacement fee.

Offline Transactions

In the event that a King’s ID card reader is functioning in offline mode (such as a photocopier or off-campus vendor), all charges will apply and you are responsible for any and all transactions made.

King’s ID card Photos

The King’s ID card is the official identification card for the King’s University College. Identification photos must show a clear view of the face with no hats, headbands, or sunglasses. We reserve the right to disallow inappropriate photos. No advertising or messages are allowed in the identification photos.

If the picture on your card no longer reflects your appearance, please bring your King’s ID card to the King’s ID card Office for a photo retake. You will have to turn in your old card in this case. If you would like a new photo on your King’s ID card for any other reason, a fee will apply and you will have to turn in your old card.

Proper care of your King’s ID card

Keep your King’s ID card in a protective holder to keep it from getting scratched. Do not bend your King’s ID card, card readers cannot read bent or cracked King’s ID cards reliably. Bent or cracked cards should be returned to the King’s ID card office, at which time a new card will be issued to you free of charge.

DO NOT punch a hole in your King’s ID card. If the card is rendered inoperable due to a hole punch, there will be a charge to replace it.

Your King’s ID card is an important piece of King’s University College identification, and should be treated as such. DO NOT lend it to others.

Currency

All King’s ID card accounts are in Canadian dollars. All deposits to King’s ID card accounts will be in Canadian dollars. We cannot accept any foreign currency (including US dollar traveller's cheques).