Administrative Fees and Appeals
King’s University College provides information to students regarding deadlines using a variety of mediums including written documents (invoices, fees schedules, and registration handbooks), web postings, emails, and postings around the College. In addition, our staff in Student Financial Services is available during normal business hours 12 months of the year to answer questions and counsel students with financial concerns.
Administrative fees are charged to students who have missed deadlines for payments or processing of information. A fee of $115.00 is added to a full-time Canadian student's account, and $315.00 is added to an International student’s account. These late fees become part of the outstanding balance. Fees for part-time students are prorated based on course loads.
Those students wishing to appeal an administrative charge must do so in writing to Student Financial Services, Wemple Building Room W144, and clearly mark APPEAL on the document. All appeals will be reviewed by the CFO and responded to in writing to the address on the appeal letter. The appeal should clearly state the reasons why the deadlines were missed and why those reasons constitute grounds for waiving the fee.
Failure to pay tuition and/or administrative fees may result in the sealing of your Permanent Academic Records at King's University College. This will not only prevent further registration, but also the disclosure of any information pertaining to your academic records, such as transcripts of marks and grade reports. An additional fee of $40.00 will also be assessed. Students may not be permitted to enroll in future sessions, and may be subject to further collection action.
Administrative fees can be waived when King’s has directly contributed to a student missing a deadline as a result of misleading information or processing delays. The amount of fees set by the College is not based on individual circumstances and is applied equally to all students.
Student Complaint Procedures
If any student is not fully satisfied with the result of service from Student Financial Services in regard to tuition refunds, OSAP assessments, Student Access Guarantee, or any other customer service related issue, they are encouraged to either:
- Schedule an appointment with Student Financial Services Officer, Shelly Guerin, by contacting 519-433-3491 ext. 4319
- Contact the University of Western Ontario Ombudsperson at www.uwo.ca/ombuds
